Shipping & Delivery
General Shipping
We provide the following delivery options (we do not ship to a PO Box):
5 – 8 Business Days: Shipped via FedEx Ground/USPS Parcel Select/USPS Priority Mail
3 – 4 Business Days: Shipped via FedEx 2 Day
2 Business Days: Shipped via FedEx Overnight.
Please keep in mind the following:
- No matter which shipping method is selected, we require up to 2 business days to process your order (if you select FedEx Overnight, you may not receive your product the day after you place the order). An order must be received by 12:00 p.m. (PST) for the day the order was placed to qualify as a "business day". On the rare occasion in-house processing will take longer than 1 business day, we will contact you.
- FedEx does not deliver on Sunday and will only deliver on Saturday to certain locations. If you require a Saturday delivery, please call us.
- Placing an order does not guarantee shipment. We reserve the right to cancel or modify orders depending on availability. Because we carry over 6,000 products and keep a limited inventory (so as to keep our inventory as fresh as possible), we may at times not have certain items in stock.
Shipping Cost
Shipping charges are calculated using FedEx and USPS shipping tables and are based on package weight and size, delivery distance, and shipping method. Shipping costs approximately double for every upgrade (e.g., FedEx Overnight will cost roughly twice that of FedEx 2 Day). Unfortunately, weight plays a significant factor in determining shipping costs and bulk candy has a high shipping-to-product-cost ratio.
For example:
Address Corrections and Delivery Intercepts
The FedEx charge for an address correction is $18.00 per package. If you enter your address incorrectly when placing an order and FedEx bills us for address correction costs, we will in turn charge your credit card for all associated FedEx fees. If you change your mind about an order after it has already shipped from our warehouse and you would like to re-route the package(s) back to CandyWarehouse.com, the FedEx charge for a delivery intercept is $18.00 per package. We will automatically bill all associated FedEx fees to your credit card.
Service Areas – Domestic
At this time we do not ship our products to countries outside of the United States.
Please note our website only accepts online orders placed within the USA (e.g., you are traveling in London and want to place an online order to be shipped to your home in New York, our system will not accept this order).
Please remember:
We do not accept international credit cards from outside of the USA.
Once the product leaves our warehouse, there can be no returns for any reason.
Our Meltable Products Policy still applies. Some products may melt in transit depending on the weather, but we will not be able to resend products.
Timely Delivery
We cannot issue credits or refunds for orders not delivered on specific dates unless (1) you notified us that you needed the order by a certain date AND (2) the order is shipped via FedEx Overnight or FedEx 2 Day. Because delivery times for orders shipped by ground delivery methods vary from state to state, no guarantees regarding delivery dates can be made. If you absolutely need your products on a certain day, please let us know and we will do our best to advise you regarding the most appropriate delivery option.
Junkiesco is not responsible and cannot provide refunds for delays outside our control including "Acts of God," such as inclement weather, natural disasters, accidents, and third-party carrier delays.